Terms and Conditions

Effective Date: August 2025
Welcome to Phenix Salon Suites. By accessing our websites, mobile applications or engaging with any of our digital platforms, including but not limited to Facebook, Instagram, and LinkedIn, you agree to the following Terms and Conditions. Please read these terms carefully. If you do not agree with any part of these terms, please refrain from using our services.

1. Introduction
These Terms and Conditions govern the use of Phenix Salon Suite’s websites, applications, and digital platforms. By accessing these services, you acknowledge that you have read, understood, and agreed to be bound by these terms.

2. Collection and Use of Personal Information
Phenix Salon Suites is committed to the protection of personal information collected through our websites, mobile applications, and social media platforms. The types of personal information collected may include but are not limited to:
Name
Address
Telephone number
Email address
Industry
Payment details (if applicable for transactions)
Device and usage information
We collect this information for the purpose of business operations, including but not limited to:
Providing and improving services
Sending direct marketing communications (SMS, emails, etc.)
Customer service and issue resolution
Understanding customer needs and preferences

3. SMS Compliance and Consent
Phenix Salon Suites adheres to all applicable laws and regulations regarding SMS marketing and communications. By providing your mobile number, you consent to receive SMS messages from Phenix Salon Suites, which may include marketing promotions, service updates, and transactional notifications.

3.1 Opt-In Consent
Users must provide explicit consent before receiving SMS communications.
Consent is collected through website forms, physical sign-ups, or mobile opt-ins.
By opting in, you agree to receive recurring messages related to Phenix Salon Suite’s services and promotions.

3.2 Opt-Out Policy
You may opt out of receiving SMS messages at any time by replying STOP to any message received.
After opting out, you will receive one final confirmation message indicating that you have been unsubscribed.
Opting out of SMS communications does not automatically unsubscribe you from other forms of marketing communications (such as emails or direct mail), which require separate requests.

3.3 Message Frequency & Fees
Message frequency may vary depending on customer preferences and service interactions.
Standard messaging and data rates may apply based on your mobile carrier’s plan.

3.4 Non-Sharing of Mobile Numbers
Phenix Salon Suites does not share or sell phone numbers provided for SMS communications with third parties or affiliates for marketing purposes.
Personal data, including mobile numbers, is stored securely and used solely for intended communications.

4. Third-Party Websites
Phenix Salon Suite’s website may contain links to third-party websites. We are not responsible for the privacy practices or policies of such third-party websites and encourage users to review their respective privacy policies.

5. User Rights & Data Management
Customers and tenants have the following rights regarding their personal data:
Right to Withdraw Consent: You may withdraw consent to the use of your personal data at any time.
Right to Modify or Delete Data: You may request corrections, deletions, or restrictions on the use of your personal information.
Marketing Preferences: You can manage preferences for marketing communications by contacting us.
How to Submit a Request